HiBREW H10 Plus Troubleshooting Guide

Apr 1, 2025

By HiBREW

1 comment

This guide helps you resolve common issues with the HiBREW H10 Plus espresso machine.

HiBREW H10 Plus Manual>>

HiBREW H10 Plus Error Codes and Their Solutions

Error Code E-1:
The steam knob is in the open position when the machine is powered on.
Solution: Turn the steam knob clockwise to close it and stop the steam.

Error Code E-2:
The water tank is empty, or fine coffee powder has caused overpressure.
Solution:

Refill the water tank with an adequate amount of water.
Adjust the grind size of the coffee powder to avoid excessive pressure buildup.

Error Code E-3:
A short circuit or an open circuit has been detected in the temperature sensor.
Solution: Reach out to technical support for assistance and repair.

Error Code E-4:
The heating system has malfunctioned.
Solution: Contact technical support for further troubleshooting and repairs.

1 comment

Amir

Hello,

I own the HiBrew H10A and the steamer is not working anymore. There is only a tiny bit of water coming out of the steamer. Strangely, a lot water is coming instead out of the puck holder when I turn the knob. How can this be solved? I tried it at 92 and 130 degrees. I cleaned and descaled the machine and only use filtered water.

Thanks in advance!

October 21, 2025 at 9:49 pm

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HiBREW H10 Plus Troubleshooting Guide

HiBREW H10 Plus Error Codes and Their Solutions

Error Code E-1:The steam knob is in the open position when the machine is powered on.Solution: Turn the steam knob clockwise to close it and stop the steam.

Error Code E-2:The water tank is empty, or fine coffee powder has caused overpressure.Solution:

Error Code E-3:A short circuit or an open circuit has been detected in the temperature sensor.Solution: Reach out to technical support for assistance and repair.

Error Code E-4:The heating system has malfunctioned.Solution: Contact technical support for further troubleshooting and repairs.

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1 comment

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FAQ

Error Code E-1:
The steam knob is in the open position when the machine is powered on.
Solution: Turn the steam knob clockwise to close it and stop the steam.

Error Code E-2:
The water tank is empty, or fine coffee powder has caused overpressure.
Solution:

Error Code E-3:
A short circuit or an open circuit has been detected in the temperature sensor.
Solution: Reach out to technical support for assistance and repair.

Error Code E-4:
The heating system has malfunctioned.
Solution: Contact technical support for further troubleshooting and repairs.